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PRIVACY POLICY

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1. Introduction
TeamRoy Trucking LLC ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and share personal information when you interact with us via SMS messaging, in accordance with RingCentral’s SMS/MMS Content Policies and applicable laws.
2. Information We Collect
We may collect the following personal information when you opt-in to receive SMS messages from us:

  • Your mobile phone number

  • Your name (if provided)

  • Consent status and timestamp

  • Message interaction data (e.g., delivery status, replies)

3. How We Collect Information
We collect information directly from you when:

  • You opt-in via a web form, text message, or other consent mechanism

  • You interact with our SMS messages (e.g., replying, clicking links)

4. Use of Information
We use your information to:

  • Send SMS messages that you have consented to receive (e.g., promotional, informational, transactional)

  • Respond to your inquiries

  • Improve our messaging services

5. Consent and Opt-Out
We only send SMS messages to users who have provided express written consent. You may opt out at any time by replying “STOP” to any message. You may also reply “HELP” for assistance.
Note: Consent is specific to each campaign or message type. We do not use purchased or third-party lead lists.
6. Disclosure of Information
We do not share, sell, or disclose your SMS opt-in information to third parties or affiliates. Your consent data is securely stored and used solely for compliance and messaging purposes.
7. Message Types and Frequency
We may send the following types of messages:

  • Informational: Appointment reminders, updates

  • Promotional: Offers, discounts, events

  • Transactional: Confirmations, receipts

Message frequency may vary. Message and data rates may apply.
8. Data Security
We implement reasonable security measures to protect your personal information, including encryption and access controls.
9. Contact Us
If you have questions about this Privacy Policy or your SMS preferences, please contact us at:
Email: info@teamroy.org
Phone: 313-459-0075
Website: www.teamroytrucking.com

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